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Shipping

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We do Accept Orders To Be Shipped Outside The United States.

Shipping Policies

  • We only ship orders to the 50 United States and cannot ship to U.S. Territories.
  • We cannot accept any Non-U.S. Method of Payment.
  • We cannot accept any credit card with a billing address outside the 50 U.S. States.
  • All orders shipped same day if placed before 4pm EST.
  • We will charge you a $10 fee for shipments that are either re-routed after leaving our warehouse or are incorrectly addressed due to customer's error. Shipping labels are generated directly from the shipping information you have entered. If you provide us an incorrect zip code or other addressing error e.g. incorrect or missing apartment number you will be charged the $10 fee since the shipping company will charge us a fee for this correction.

Shipping and Handling flat rates

1. WE CAN NOT GUARANTEE SHIPPING TIME TO HAWAII and ALASKA
FedEx Overnight $36.95
Priority Mail USPS (2-4 business days) $10.95
Express Mail USPS (next day, some places second day) $25.95

Return Policy

CompletelyClean: Guarantee and Return Policy
If for any reason, you are not satisfied with your purchase, just return the item's) with unopened packaging, complete with the seals in place, with a short note explaining the reason for return and a copy of your invoice. If you wish to exchange an item, please note which product's) you wish to exchange for. It is wise to ship return items via mail insured Parcel Post. Please allow 4 weeks to process your return. There will be a 15% restocking fee on all retuned packages. We do not refund shipping.


All credits will remain on file to be used at a future date unless a request for refund is received by Completely Clean Co. from the customer. Please note there may be a one-time, non-refundable shipping and handling charge

We recommend you use a shipping method that is traceable so that your shipment will not be lost in the mail.

Please note that each order is checked twice before being shipped. We will be responsible for all the shipping charges when we ship the wrong and defective items

  • All returns/exchanges require obtaining a Return Merchandise Authorization (RMA) number. Please email us  completelyclean@passyourdrugtest1.com to obtain a RMA number.
  • Refunds will only be made in the same form as the original payment within 7-14 days of our receipt of the return. We recommend you use a shipping method that is traceable so that your shipment will not be lost in the mail.

 

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     office

 10am-8pm Mon-Sat. EST:  
             * Toll Free 877-286-7068 * 

 

Completelyclean@passyourdrugtest1.com